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Frequently Asked Questions

Do you have a question about your order?

Email us at info@davesgourmet.com if you have any questions. 

We are happy to help you with your order! 

Where are you located?

You can buy directly from our website davesgourmet.com or find a retailer near you using our store locator.

What is your return policy?

If you purchased directly from our website, email us at info@davesgourmet.com including your order number and we will help with your request.

If you purchased our product from a retailer other than our website, please contact the retailer that you purchased from directly. We cannot process returns or exchanges for products purchased outside of our website. 

Do the creamy hot sauce and 5 oz hot sauce need to be refrigerated?

No, they are shelf-stable. However, we recommend refrigeration to better preserve the flavor. 

How long does the pasta sauce last after opening?

Pasta sauce will last 7-10 days if refrigerated after opening. If you transfer your sauce to a freezer safe container it will last 2-3 months. Do not freeze in the jar. 

Do your products contain any nuts or tree nuts?

Our products do not contain any nuts or tree nuts, however, all of our pasta sauces are produced on the same production line as other items containing nuts and tree nuts. Sanitation procedures are performed on the line following production of items containing allergens such as nuts and tree nuts. 

Are your products kosher?

Currently, our products are not kosher certified.

Are your products gluten-free?

All of our pasta sauces are gluten-free, however, they are not certified gluten-free. The equipment that the pasta sauce is manufactured on also produces products containing gluten on the same equipment.

How can I find the best by date?

The best by date is on the neck of the hot sauce bottles and located on the lid of the pasta sauces jars.

Where are your products produced?

Dave’s Gourmet Pasta Sauce and Creamy Hot Sauce are produced in the United States. Our 5 oz. hot sauces are produced in Costa Rica.

Where are your products sold?

You can buy from us directly or go to our store locator to find the store closest to you.

How can I contact the customer support team?

Email us at info@davesgourmet.com or call us at 415-401-9100.